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Operations Support at Coast - ApplyBlast

Operations Support

Coast

7 days ago

3.7 on Glassdoor

Dimondale, Michigan, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

This role is responsible for managing the performance of consumer care employees to balance productivity, collection goals, and budgets. The position involves coaching, developing, and counseling staff to achieve quality performance while overseeing contract operations and internal collections. The incumbent prepares accurate reports and escalates issues that could adversely impact service delivery.

Responsibilities

Manage consumer care employee performance and coaching to meet productivity and collection goals
Oversee contract operations including staffing, internal collections, and client services
Conduct performance appraisals and provide ongoing training to ensure quality service standards

Skills

About Coast

coastpay.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2020

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Coast is a fintech that offers an all-in-one card program combining a fuel card, corporate card, and expense management platform for fleets and field teams. Businesses can issue cards by job or team, enforce real-time spending rules, capture receipts on site, and automate reconciliation to reduce fraud and speed up bookkeeping. Coast also provides Bill Pay for invoice capture, approvals, and vendor payments, along with integrations with telematics, fleet management, and accounting systems.