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Consumer Duty Embedment Manager at Barclays - ApplyBlast

Consumer Duty Embedment Manager

Barclays

3 months ago

4.0 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

A Consumer Duty Embedment Manager at Barclays translates the new Financial Conduct Authority regulation into practical business application and policy. The role involves developing frameworks to drive good customer outcomes, influencing senior stakeholders across various functions, and monitoring performance against regulatory expectations. You will lead initiatives to ensure consistent fair treatment of customers and challenge teams to evidence their compliance with Consumer Duty principles.

Responsibilities

Translate FCA Consumer Duty regulation into practical business frameworks and policies
Develop metrics and measurement protocols to monitor customer outcome performance
Influence and challenge senior stakeholders across business functions to ensure compliance
Lead initiatives to drive fairly devised consumer products and services
Evaluate technical feasibility and regulatory risks for new product launches