Consumer Experience (CX) Strategy Lead

The Consumer Experience (CX) Strategy Lead at Sanofi defines and delivers end-to-end consumer experience strategies and digital solutions for patients, customers, and staff across the company's ecosystem. This role involves aligning CX initiatives with product roadmaps, user needs, and technical frameworks while leading a team to drive digital transformation and cultural shifts. The position requires strong analytical, communication, and strategic planning skills to optimize consumer experience across global business units and digital development processes.