FASHIONPHILE
The Consumer Insights Analyst supports FASHIONPHILE’s Voice of the Customer infrastructure by creating surveys and sampling strategies to analyze client interactions and drive decisions across CX leadership, Digital, Marketing, Retail, and Operations. The role involves maintaining client journey maps, identifying high-friction moments, and producing monthly CX reports with actionable insights for executive audiences. Additionally, the analyst partners with Data Science on segment migration analytics and optimizes the Qualtrics instance for audience-specific dashboards and automated workflows.
Headquarters
Carlsbad, California, United States
Company Size
201-500 employees
Founded
1999
Fashionphile is an online (and brick-and-mortar) reseller specializing in pre-owned designer luxury handbags, shoes, jewelry, watches, and accessories. They buy, sell, and consign authenticated designer items, providing detailed condition descriptions, professional authentication, and secure shipping. Shoppers come for curated, discounted luxury pieces, while sellers use the platform for straightforward selling or consignment with transparent pricing and payouts. The company emphasizes authenticity, condition transparency, and a streamlined online buying and selling experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FASHIONPHILE.
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