Consumer L&D SME Trainer Lead Analyst
Coinbase Careers Page(10 days ago)
About this role
The SME L&D Trainer Lead Analyst at Coinbase is responsible for designing and delivering comprehensive training programs to enhance operational performance and customer experience. The role involves collaborating with cross-functional teams, improving training strategies, and maintaining expert knowledge of workflows through active production roles.
Required Skills
- Training
- Onboarding
- Cross-Skilling
- Data Analysis
- Process Improvement
- Stakeholder Management
- Content Development
- Performance Analytics
- Customer Experience
About Coinbase Careers Page
coinbase.comCoinbase is a leading cryptocurrency platform that lets individuals and institutions buy, sell, store, and transfer digital assets. Its product suite includes the consumer Coinbase app and Wallet, advanced trading and custody services for institutional clients (Coinbase Prime), commerce and developer APIs, and staking and token services. The company emphasizes security and regulatory compliance—using cold storage, insurance policies, and fiat on/off ramps like bank transfers and card payments—to make crypto accessible and safer for mainstream users. Retail investors, developers, and businesses use Coinbase for trading, custody, and building crypto-native products and services.
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