L&D Trainer - Customer Teams
SiteMinder(18 hours ago)
About this role
The L&D Trainer - Customer Teams at SiteMinder is responsible for designing and delivering training programs for the company's Customer Support, Onboarding, and Customer Success teams in the APAC region. The role focuses on onboarding new hires, enhancing their skills, and supporting ongoing development to ensure high performance and a positive customer experience.
Required Skills
- Training
- Customer Support
- Onboarding
- Facilitation
- SaaS
- Product Knowledge
- Instructional Design
- Communication
- Coaching
- Learning & Development
About SiteMinder
www.siteminder.comSiteMinder is a leading hotel commerce platform that empowers hotels to increase their revenue through innovative guest acquisition and revenue management solutions. The company offers a comprehensive suite of products, including a channel manager, booking engine, and PMS integrations, designed to streamline operations for independent hotels and multi-property groups. With a focus on enhancing visibility and demand, SiteMinder's services enable hotels to connect seamlessly with various distribution channels and optimize their booking process.
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