Consumer Loan Servicing Specialist

A Consumer Loan Servicing Specialist at Golden 1 Credit Union manages complex loan inquiries, processes requests via multiple channels, and ensures regulatory compliance in a fast-paced environment. The role involves advanced servicing of equity and ancillary loans, resolving credit bureau disputes, and supporting process improvements through collaboration with accounting and lending teams. Candidates will also mentor technicians, coordinate daily workflows, and maintain accurate reporting to meet service level agreements.