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Mortgage Loan Servicing Representative at NASA Federal Credit Union - ApplyBlast

Mortgage Loan Servicing Representative

NASA Federal Credit Union

2 months ago

3.2 on Glassdoor

Upper Marlboro, Maryland, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

NASA Federal Credit Union is looking for a detail‑oriented Mortgage Loan Servicing professional to provide exceptional member service and support a wide range of mortgage servicing functions, including onboarding new mortgages, managing escrow accounts, processing payments and payoffs, and handling credit bureau reporting. The role involves frequent communication with members and internal partners via phone, mail, and email while ensuring accurate loan data and compliance with policies and regulations.

Responsibilities

Onboard new first mortgages and set up escrow accounts
Process mortgage payments, payoffs, and annual escrow analyses
Manage credit bureau reporting, disputes, and corrections

Skills

About NASA Federal Credit Union

nasafcu.com

Headquarters

Upper Marlboro, Maryland, United States

Company Size

201-500 employees

Founded

1949

View Profile

NASA Federal Credit Union (NASA FCU) is a not-for-profit, member-owned financial cooperative that was founded to serve the NASA community and now provides banking services to members nationwide. It offers checking and savings accounts, credit cards, consumer and auto loans, mortgages and home‑equity products, plus online and mobile banking for 24/7 account access. NASA FCU emphasizes competitive rates, personalized member service, and financial education and planning resources. Membership is available to eligible employees, family members, and affiliated community groups, supported by branch locations and digital services.