Contact Center Account Consultant I - Part Time 30 Hours
Virginia Credit Union(2 months ago)
About this role
A Contact Center Account Consultant I handles inbound member inquiries by phone for deposit and loan accounts at a credit union, delivering high-quality member service. The role promotes credit union products and supports members' financial needs while adhering to enterprise policies and compliance training. It operates within the contact center to build member relationships and contribute to departmental goals.
Required Skills
- Phone Support
- Customer Service
- Cross-Selling
- Account Processing
- Communication
- Computer Literacy
- Problem Solving
- Time Management
- Attention To Detail
- Compliance
Qualifications
- High School Diploma
About Virginia Credit Union
vacu.orgWelcome to Virginia Credit Union. We're here to help you take control of your finances with affordable services, knowledge and opportunities for you to take your money further and reach your goals sooner.
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