Contact Center Advisor
Astron Energy South Africa (Pty) Ltd(26 days ago)
About this role
A Customer Service Representative role in a call centre at FirstRand Bank responsible for delivering high-quality customer service via telephone and digital channels as the primary point of contact. The position focuses on enhancing customer satisfaction and supporting continuous service improvement.
Required Skills
- Customer Service
- Call Center
- Telephone Support
- Digital Channels
- Complaint Resolution
- Product Knowledge
- CRM
- Reporting
- Cost Management
- Budget Management
+3 more
Qualifications
- Matric
- Diploma
About Astron Energy South Africa (Pty) Ltd
co.zaN/A
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