Senior Officer, Customer Service (Inbound), Contact Center
UOB(1 month ago)
About this role
A Contact Centre Customer Service position at United Overseas Bank (UOB) representing the bank in customer-facing interactions across multiple channels. The role supports the bank’s service standards and confidentiality while contributing to overall customer satisfaction within the Contact Centre operations.
Required Skills
- Customer Service
- Call Handling
- Communication
- Interpersonal
- Problem Solving
- Complaint Resolution
- Sales
- Product Knowledge
- MS Office
- Data Confidentiality
+3 more
Qualifications
- Degree/Diploma
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
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