Senior Officer, Customer Service (Inbound), Contact Center
UOB
About this role
A Contact Centre Customer Service position at United Overseas Bank (UOB) representing the bank in customer-facing interactions across multiple channels. The role supports the bank’s service standards and confidentiality while contributing to overall customer satisfaction within the Contact Centre operations.
Skills
Qualifications
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
Recent company news
The Edge MalaysiaUOB’s AI-driven strategy lifts corporate banking revenue by 5%
7 hours ago
The Globe and MailAnalysts Have Conflicting Sentiments on These Financial Companies: UOB (OtherUOVEF) and Standard Chartered (OtherSCBFF)
2 weeks ago
The Business TimesRHB bullish on DBS, OCBC, but expects more volatility in banking sector amid geopolitical tensions
14 hours ago
Microsoft SourceMicrosoft Launches AI QuickStart Programme with Support from IMDA and UOB
1 month ago
South China Morning PostUOB links investors to projects powering Indonesia’s growing economy
Dec 23, 2025
About UOB
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for UOB.
Salary
$44k – $59k
per year