Contact Center Agent
WSFS Bank(1 day ago)
About this role
The Contact Center Customer Service Agent at WSFS Bank is responsible for providing excellent customer service over the phone, resolving inquiries, identifying opportunities for relationship expansion, and ensuring customer satisfaction. The role involves following bank policies, handling transactions, and maintaining confidentiality while supporting sales and service goals.
Required Skills
- Customer Service
- Call Center
- Communication
- Problem Solving
- Confidentiality
- Sales
- Technology
- Banking
- Multitasking
- Relationship Building
About WSFS Bank
wsfsbank.comWSFS has been uplifting the people, businesses and Communities it serves for nearly 200 years, creating a world in which everyone can thrive.
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