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Contact Center Agent at Waed Ventures - ApplyBlast

Contact Center Agent

Waed Ventures

1 month ago

Remote

Full Time

Junior

0 applicants

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About this role

The Contact Center Agent serves as the first point of contact for individuals seeking legal assistance, handling inbound and outbound calls, chat, and text to connect consumers with appropriate legal services. The role focuses on delivering exceptional customer service, accurately capturing information, and meeting performance metrics in a fast‑paced, goal‑driven environment.

Responsibilities

Deliver exceptional customer service via phone, chat, and text
Guide consumers to appropriate legal solutions and manage client transfers
Meet or exceed performance metrics and maintain accurate customer records

Skills

About Waed Ventures

waed.net

Headquarters

Dhahran, Eastern, Saudi Arabia

Company Size

51-200 employees

Founded

2013

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Wa'ed Ventures is a $500 million venture capital fund backed by Aramco that focuses on investing in innovative technology startups. The fund aims to support businesses that are pushing the boundaries of technology and innovation. By providing capital and strategic support, Wa'ed Ventures seeks to foster the growth of groundbreaking ventures that can craft pioneering solutions in various industries.