Koan Risk Solutions
The Contact Center Agent for the Department of Commerce and Consumer Affairs handles inbound and outbound calls from Hawaii residents, providing information, resolving concerns, and maintaining records in an internal database. The role emphasizes first-call resolution, KPI performance, and adherence to confidentiality and attendance policies while working primarily from home with occasional office requirements.
Company Size
1-10 employees
Koan Risk Solutions Inc. is a Hawaii-based healthcare services company specializing in Medicaid and government agency support. They offer a comprehensive range of services including case management, care coordination, managed care navigation, third-party claims management, provider enrollment, and medical network management. Their work is focused on serving Hawaii's citizens, healthcare providers, and government agencies with compassionate and effective healthcare solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Koan Risk Solutions.
23% below the average for this role