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Onsite- Kia Care, Customer Service Representative at Agero - ApplyBlast

Onsite- Kia Care, Customer Service Representative

Agero

7 months ago

4.7 on Glassdoor

Clarksville, Tennessee

Onsite

Full Time

Junior

0 applicants

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About this role

A Total Case Specialist at Kia Consumer Affairs handles inbound calls and outbound follow-ups to resolve customer issues related to vehicle concerns, providing calm and empathetic guidance while serving as a liaison between customers, dealerships, and Kia.

Skills

About Agero

agero.com

Headquarters

Medford, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1972

View Profile

Agero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.