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Contact Center Associate at Harbor Freight Tools - ApplyBlast

Contact Center Associate

Harbor Freight Tools

2 months ago

3.2 on Glassdoor

Remote

Full Time

Junior

3 applicants

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About this role

The role is a remote, full-time position focused on delivering exceptional customer service through phone, chat, text, and email. Associates troubleshoot issues, provide solutions, and collaborate with team members while adhering to a structured schedule.

Responsibilities

Provide outstanding customer service via phone, chat, text, and email
Troubleshoot and resolve customer issues
Collaborate with team members and participate in coaching sessions

Skills

About Harbor Freight Tools

harborfreight.com

Headquarters

Calabasas, California, United States

Company Size

10001+ employees

Founded

1977

View Profile

Harbor Freight Tools is a U.S. retailer specializing in affordable tools, equipment, and accessories for DIYers, hobbyists, and professional tradespeople. It offers a broad assortment—hand and power tools, automotive and shop equipment, generators, air compressors, lawn & garden gear, and proprietary in‑house brands—through hundreds of brick‑and‑mortar stores and an online shop. The company is known for low prices, frequent coupons and promotions, and a value-focused product lineup with warranties on many items.