Contact Center Consulting Solutions Engineer
Zoom(11 days ago)
About this role
This role involves guiding enterprise clients through AI-driven contact center transformations by designing cloud migration plans, demonstrating AI automation, and creating integrated solutions. The focus is on achieving business outcomes and providing strategic technical leadership to enhance customer and employee experiences.
Required Skills
- AI
- Cloud
- CRM
- APIs
- Solutions Architecture
- Contact Center
- REST APIs
- AI Virtual Agents
- Workforce Management
- Analytics
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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