Contact Center Coordinator
Sun Life(26 days ago)
About this role
A Contact Centre position at Sun Life U.S. supporting Individual Life clients. The role serves as the primary client-facing contact for policyholders, beneficiaries and brokers across Whole Life, Term Life, and Universal Life products. It operates within a team-oriented environment focused on client satisfaction and service quality.
Required Skills
- Customer Service
- Phone Support
- Policy Knowledge
- Active Listening
- Empathy
- Security Awareness
- Multitasking
- Prioritization
- Detail Orientation
- Communication
+3 more
Qualifications
- Degree or Equivalent Experience
About Sun Life
sunlife.comSun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.
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