Contact Centre Team Member

As a crucial member of the Contact Centre team, you will serve as the primary point of contact for Sun Life U.S. clients, managing diverse inquiries regarding policy values, product features, and form requests through comprehensive phone-based support. This role is well-suited for professionals who thrive in dynamic, team-oriented environments and demonstrate a strong commitment to maintaining high performance standards. You will deliver exceptional client service for Whole Life, Term Life, and Universal Life Insurance products while ensuring high security and quality standards.