Contact Center Engagement Lead
Sparsolutions
About this role
A Contact Center Engagement Lead with extensive experience in Salesforce and Vonage Contact Center implementations is sought to oversee client projects, ensuring high-quality delivery and customer satisfaction. The role involves strategic leadership, technical guidance, and collaboration with cross-functional teams to deliver scalable contact center solutions.
Skills
About Sparsolutions
sparsolutions.comSPAR Solutions is a technology consulting and implementation firm that specializes in Salesforce deployments, Verint contact-center solutions, and cloud-native/mobile development. They provide AI and data-science services, CRM integrations, managed IT/support, and bespoke cloud applications to improve customer and employee experiences. With 20+ years’ experience in contact center technologies and deep Salesforce expertise, SPAR helps organizations integrate systems, automate workflows, and accelerate digital transformation.
About Sparsolutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$131k – $177k
per year
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