Contact Center Fraud Analyst

Northwest Bank(21 days ago)

Buffalo, NYOnsiteFull TimeMedior$70,950 - $95,942 (estimated)Fraud Prevention

About this role

The Contact Center Fraud Analyst investigates reported fraud incidents, monitors fraud alerts, and collaborates with law enforcement to address fraudulent activity. The role emphasizes customer support, risk assessment, and staying current on fraud trends.

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Required Skills

Fraud Investigation
Data Analysis
Banking Regulations
Customer Service
Microsoft Office

About Northwest Bank

northwest.bank

Banking built around your business. What makes a great banking partner? A team that acts as an extension of your company. Understands all angles of your business. Develops realistic plans for achieving your current and future goals. All so you can focus on what you do best. See how Northwest 360 can increase the value of you.

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