Contact Center Hiring Event - April 20
laketrust
About this role
The Member Experience Associate at Lake Trust is dedicated to providing an exceptional experience for members by understanding their needs, offering financial solutions, and building strong relationships. The role involves cross-selling, educating members on financial products, and supporting operational goals within a collaborative team environment.
Skills
Qualifications
About laketrust
laketrust.orgLake Trust Credit Union is a member-owned, not-for-profit financial cooperative based in Michigan that serves individuals, families, and businesses across the state. It offers retail and business banking products — including checking and savings accounts, loans and mortgages, and online/mobile banking — plus tools and resources designed to enhance members’ financial wellbeing. Focused on local service, Lake Trust emphasizes community involvement, member-focused support, and products tailored to Michigan residents.
About laketrust
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for laketrust.
Salary
$9k – $12k
per year