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© All Rights Reserved. ApplyBlast.com
Duluth Trading Company
The Contact Center Lead will manage day-to-day operations of a remote contact center, overseeing a team of customer service agents, ensuring service level targets are met, and handling complex customer issues. The role also involves project management, recruitment, training, and process improvement to support company goals.
Headquarters
Mount Horeb, Wisconsin, United States
Company Size
501-1000 employees
Founded
1989
Duluth Trading Company is a retail apparel and workwear brand known for durable clothing, accessories, and gear for men and women.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Duluth Trading Company.
57% below the average for this role