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© All Rights Reserved. ApplyBlast.com
Bassett Services
The Contact Center Lead supports daily operations of the Customer Service team, providing leadership, coaching, performance management, and operational support to ensure exceptional customer experiences and meet department KPIs. The role collaborates with the Contact Center Manager and focuses on team development, quality assurance, reporting, and leveraging AI-powered tools for continuous improvement.
Headquarters
Plainfield, Indiana, United States
Company Size
51-200 employees
Founded
1978
Bassett Services is a residential home services company serving Indiana and Ohio, specializing in HVAC (heating, cooling, and indoor air quality), plumbing, drain and sewer, and electrical services. They offer installation, repair, and maintenance across all categories, including furnaces, air conditioning, water heaters, generators, and more. Based in the greater Plainfield, IN area, Bassett Services has been serving homeowners for over 40 years with 24/7 emergency service and upfront pricing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bassett Services.
Bassett Services didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role
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