Department of Government Services | vic.gov.au
This role is a Senior Contact Center Manager responsible for driving operational efficiency, strategic development, and team performance within Audika's hearing care contact centers. The position involves managing key processes, ensuring high-quality customer experiences across 70+ clinics, and collaborating with sales leadership and external partners. The candidate will play a pivotal part in implementing Audika's global operating model while maintaining a hands-on approach to daily operations.
We're bringing together government services to improve Victorians' experience of interacting with government. We're connecting and digitising government platforms and streamlining corporate and procurement services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Department of Government Services | vic.gov.au.
4% above the average for this role