Travis Credit Union
The Contact Center Manager oversees daily operations of the contact center, ensuring outstanding member service across phone, chat, and email channels. This role leads staff, drives process improvements, manages performance analytics, and ensures regulatory compliance while fostering a positive work environment.
Headquarters
Vacaville, California, United States
Company Size
501-1000 employees
Founded
1951
Travis Credit Union is a member-owned financial cooperative delivering personal and business banking products and services. It offers checking and savings accounts, mortgages and home equity, auto and real estate loans, credit cards, and other lending and deposit solutions. The credit union supports online and mobile access (iOS app) and provides toll‑free customer service in English and Spanish. TravisCU focuses on convenient, community-oriented financial services for its members.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Travis Credit Union.
Right around the average for this role
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