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© All Rights Reserved. ApplyBlast.com
fnbalaska
The Contact Center Manager leads and optimizes the bank’s Contact Center unit, overseeing daily operations, service levels, and quality across phone, email, and digital channels. The role involves managing staffing, performance metrics, compliance, and continuous improvement initiatives while handling escalated customer issues and collaborating with other departments.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for fnbalaska.
fnbalaska didn’t post a salary, so this is our estimate from similar listings.
6% above the average for this role