Leapfrog Online
The Contact Center Manager leads the operations of the contact center under the direction of the AVP of Operations, ensuring effective service delivery and strategic departmental direction. This role involves fostering a service-oriented culture, evaluating operational efficiency, and guiding team performance outcomes. The position requires maintaining a cohesive team while continuously assessing and improving departmental metrics and compliance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Leapfrog Online.