Travelport
The Contact Center Manager leads a 24/7 inbound call center team, coaching staff to resolve challenging customer service issues and drive performance. The role involves developing goals, supporting quality assurance programs, and ensuring staffing levels meet business needs. This position focuses on elevating customer experiences and improving efficiency within the travel industry.
Headquarters
Slough, England, United Kingdom
Company Size
1001-5000 employees
Founded
1971
Travelport builds intelligent, AI-powered infrastructure for modern travel commerce, helping the industry innovate faster, automate workflows, and deliver seamless travel experiences at a global scale. The company offers products such as Travelport+, Smartpoint Cloud, and TripServices, which are designed to help travel agencies — including OTAs, TMCs, and leisure agencies — search, shop, and service travel more efficiently. Travelport operates across 165+ countries and partners with leading AI and technology providers to power the future of travel retailing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Travelport.
Travelport didn’t post a salary, so this is our estimate from similar listings.