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© All Rights Reserved. ApplyBlast.com
Miratech
A strategic Contact Center Operations & Optimization Consultant will define and drive the operational strategy for contact center investments to achieve measurable business outcomes. This leadership role focuses on creating future-state operating models, optimizing workflows, and developing ROIC-driven roadmaps without handling technical platform configurations. The ideal candidate acts as a trusted advisor to executives, leveraging deep expertise in CCaaS platforms and modern operating models to transform customer and employee experiences.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
1989
Miratech is a global IT services and consulting company delivering software engineering, digital transformation, cloud enablement, AI/ML, big data analytics, and customer experience (CX) solutions for enterprises. We support technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miratech.
Miratech didn’t post a salary, so this is our estimate from similar listings.