SummitNext
The Contact Center Platform Engineer is responsible for deploying, configuring, and operating voice and omnichannel delivery infrastructure for client environments. This hands‑on role builds production‑grade CCaaS solutions, integrates IVR, routing, recording, and workforce management systems, and ensures compliance and operational readiness. The engineer works from design specifications provided by the US‑based architecture team and delivers documented, quality‑assured client platforms.
Headquarters
Kuala Lumpur, Malaysia
SummitNext delivers AI-powered BPO and outsourcing solutions across Malaysia, US, India, Philippines, and Uzbekistan to drive growth and efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SummitNext.
SummitNext didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role