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netappinc.com
The Contact Center Process Owner at NetApp will lead the design and optimization of workflows for contact center and case routing technologies, acting as the primary liaison between Global Technical Support and cross‑functional technology teams. The role involves gathering and documenting business requirements, coordinating user acceptance testing, and managing change communications for new releases.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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