Product Owner - Contact Center Technology
Clinical Careers Page(13 days ago)
About this role
The Product Owner - Contact Center Technology at CVS Health is responsible for managing and enhancing contact center platforms, ensuring they align with enterprise strategy and meet business needs. The role involves collaboration with technical and business teams to drive contact center initiatives and implement best practices.
Required Skills
- Contact Center
- Governance
- Agile
- Product Management
- CCaaS
- Leadership
- Customer Experience
- Workforce Management
- Reporting
- Cloud
Qualifications
- Bachelor's Degree in Computer Science or related field
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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