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Contact Center Representative - Mt. Laurel August 24th at TD Bank - ApplyBlast

Contact Center Representative - Mt. Laurel August 24th

TD Bank

4 months ago

Mount Laurel, New Jersey

Onsite

Full Time

Junior

0 applicants

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About this role

As a Contact Center Representative at TD Bank, you will provide professional inbound customer service to resolve issues related to banking products via phone, digital chat, and email channels. The role involves accurately completing financial transactions, guiding customers through consumer banking services, and acting as a brand champion for the financial institution.

Responsibilities

Resolve customer issues regarding banking products and services efficiently
Complete accurate financial transactions including transfers and card disputes
Engage customers through various contact channels to identify service needs
Escalate non-standard or high-risk transactions as necessary
Contribute to positive team environment and process improvements

Skills

Qualifications

High School Diploma or GED1+ years of Retail or Customer Service experience preferredProficiency in MS Office and Teams

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).