ffcommunity

Member Contact Center Representative (Full-Time)

ffcommunity

14 days ago
Cleveland, Ohio, USA
Onsite
Full Time
Junior
0 applicants
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ffcommunity
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About this role

A Member Contact Center Representative at Firefighters Community Credit Union provides customer service through phone, chat, and email, assisting members with banking tasks and financial products.

Skills

Qualifications

Proficiency with technologyCredit CheckCriminal Background CheckCustomer Service SkillsBanking Experience
ffcommunity

About ffcommunity

ffcommunity.com

Firefighters Community Credit Union (FFCCU) is a member-owned financial cooperative serving Northeast Ohio. It offers savings, checking, loans, and other financial services to its members. The site proclaims, "We’re not just for firefighters," indicating a broad membership beyond firefighters. FFCCU emphasizes community-focused, member-first banking typical of a local credit union.

About ffcommunity

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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