Contact Center Representative
Wintrust Financial Corporation(25 days ago)
About this role
Customer-facing loan intake representative at Veterans First Mortgage who responds to prospective borrowers’ online inquiries, re-engages past clients, verifies submitted mortgage information, and navigates the CRM to advance qualified leads to licensed loan officers. The role is entry-level, includes training, and is focused on delivering an excellent borrower experience for veterans and military members.
Required Skills
- Interpersonal Communication
- Customer Engagement
- CRM
- Data Entry
- Multitasking
- Lead Qualification
About Wintrust Financial Corporation
wintrust.comWintrust is a financial services company that provides exceptional customer service, while giving back to the things that matter most to our area.
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