Contact Center Service Advisor
PSECU(11 days ago)
About this role
The Contact Center Service Advisor provides member support through various channels, handling inquiries, resolving issues, and performing advanced account services to enhance member experience. The role involves using company systems, managing escalations, and supporting continuous improvement efforts.
Required Skills
- Customer Service
- Account Management
- Communication
- Problem Solving
- Financial Transactions
- Digital Support
- Escalation Management
- Security
- System Navigation
- Back-Office Support
Qualifications
- High School
About PSECU
psecu.comAchieve more with PSECU's digital-first banking. Get real-time access from anywhere, fewer fees, and more benefits. Join now to enjoy exclusive offers, competitive rates, and excellent member service. Experience trusted banking with a human touch.
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