Contact Center Specialist, HRScale
Insperity(16 days ago)
About this role
The position supports client and employee inquiries related to health benefits, retirement plans, and web services within a contact center environment. It emphasizes delivering high-quality customer service, resolving issues efficiently, and maintaining compliance with regulations. The role involves coordinating with internal teams to provide personalized assistance and ensure customer satisfaction.
Required Skills
- Customer Service
- Benefits
- Web Support
- Retirement Plans
- Troubleshooting
- Communication
- Problem Solving
- CRM
- MS Office
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