Contact Center Fraud Senior Specialist
Northwest Bank(22 days ago)
Warren, PAOnsiteFull TimeSenior$18,000 - $20,000Fraud Contact Center
Apply NowAbout this role
A Senior Specialist within the Fraud Contact Center provides support to customers on fraud-related inquiries, focusing on resolving issues, educating clients on prevention, and collaborating with fraud investigation teams to enhance security. The role emphasizes delivering high-quality customer service while ensuring compliance with regulations.
Required Skills
- Customer Service
- Fraud Prevention
- Case Management
- Communication
- Regulatory Compliance
- Risk Assessment
- Microsoft Office
- Account Analysis
- Problem Solving
- Attention to Detail
About Northwest Bank
northwest.bankBanking built around your business. What makes a great banking partner? A team that acts as an extension of your company. Understands all angles of your business. Develops realistic plans for achieving your current and future goals. All so you can focus on what you do best. See how Northwest 360 can increase the value of you.
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