Contact Center Specialist I
Northwest Bank(14 days ago)
About this role
Contact Center Specialists at Northwest Bank are responsible for providing quality customer service and technical assistance to clients, working in a fast-paced environment that involves problem-solving, education on bank products, and collaboration with team members. The role supports the bank's commitment to customer satisfaction and efficient operations, with shifts including evenings and Saturdays.
Required Skills
- Customer Service
- Troubleshooting
- Call Center
- Microsoft Office
- Communication
- Problem Solving
- Product Knowledge
- Technical Support
- Teamwork
- Compliance
About Northwest Bank
northwest.bankBanking built around your business. What makes a great banking partner? A team that acts as an extension of your company. Understands all angles of your business. Develops realistic plans for achieving your current and future goals. All so you can focus on what you do best. See how Northwest 360 can increase the value of you.
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