Contact Center Specialist I
Northwest Bank(6 days ago)
About this role
The Contact Center Specialists at Northwest Bank provide customer service and technical assistance to clients, ensuring compliance with performance standards and fostering effective communication. They handle customer inquiries, resolve issues, and educate clients on bank products and services, working in a fast-paced environment with flexible hours.
Required Skills
- Customer Service
- Technical Support
- Communication
- Troubleshooting
- Microsoft Office
- Call Center
- Problem Solving
- Active Listening
- Product Knowledge
- Teamwork
About Northwest Bank
northwest.bankBanking built around your business. What makes a great banking partner? A team that acts as an extension of your company. Understands all angles of your business. Develops realistic plans for achieving your current and future goals. All so you can focus on what you do best. See how Northwest 360 can increase the value of you.
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