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© All Rights Reserved. ApplyBlast.com
Westcliff University
The Contact Center Specialist supports the enrollment contact center by managing call campaigns, monitoring call quality, and collaborating with Admissions Management to enhance advisor performance. This role involves configuring automated workflows, conducting quality assurance reviews, and providing actionable insights to improve operational efficiency and the student experience. The position requires strong interpersonal skills and experience with contact center technology to drive performance improvements in a remote, metrics-driven environment.
Westcliff University offers accredited, affordable degrees in business, tech, nursing and more with hands-on training that prepares you for career success.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Westcliff University.
Westcliff University didn’t post a salary, so this is our estimate from similar listings.