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© All Rights Reserved. ApplyBlast.com
INOVA Federal
INOVA Federal Credit Union is seeking a service-focused Contact Center Specialist to serve as the primary point of contact for members, providing exceptional service and personalized solutions through various communication channels. The role involves resolving account and service issues, educating members on digital banking tools, and recommending financial products to support members' financial goals. This position requires strong communication, problem-solving, and multitasking skills to maintain high-quality member experiences.
Headquarters
Elkhart, Indiana, United States
INOVA Federal Credit Union serves over 34,000 members and the employees of over 500 companies. We have 7 INOVA branch locations in two states, 5,000 service center locations and 30,000 Free ATMs in our networks nationwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for INOVA Federal.
INOVA Federal didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role