Contact Center Team Lead
Serenity Mental Health Centers
About this role
A Contact Center Team Lead in Patient Care oversees daily operations, manages a team of customer service representatives, and ensures high-quality patient service and satisfaction. The role involves coordination, leadership, and process improvement within a healthcare setting.
Skills
About Serenity Mental Health Centers
serenitymentalhealthcenters.comSerenity Mental Health Centers is dedicated to providing innovative and compassionate mental health care to individuals facing challenges such as depression, anxiety, PTSD, and ADHD. The center specializes in advanced therapeutic treatments, including Transcranial Magnetic Stimulation (TMS) Therapy and Ketamine Therapy, alongside comprehensive medication management. With a commitment to helping patients achieve lasting mental wellness, Serenity Mental Health Centers fosters a supportive environment conducive to recovery and personal growth. Their experienced team is focused on delivering personalized care tailored to each patient's unique needs.
Recent company news
The AI JournalSerenity Mental Health Centers Expands Outpatient Mental Health Care Access in Dallas
8 hours ago
Business WireSerenity Mental Health Centers Expands Access to Behavioral Health Providers in Dallas
3 days ago
The Joplin GlobeSerenity Mental Health Centers Strengthens Mental Health Access in Dallas
1 week ago
MorningstarSerenity Mental Health Centers Expands Mental Health Services in Las Vegas
1 month ago
News-Press NOWSerenity Mental Health Centers Strengthens Mental Health Access in Dallas
1 week ago
About Serenity Mental Health Centers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Serenity Mental Health Centers.
Salary
$65k – $88k
per year
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