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© All Rights Reserved. ApplyBlast.com
CrossCountry Mortgage, LLC
The Contact Center Technical Lead provides technical leadership for the design, development, and support of technologies enabling contact center operations and customer experience at CrossCountry Mortgage. This role involves translating business challenges into scalable technical solutions across platforms like Five9, IVR/IVA, and Salesforce Marketing Cloud. The position requires mentoring engineering teams, establishing best practices, and ensuring compliance with security and regulatory standards.
Headquarters
Cleveland, Ohio, United States
Company Size
5001-10000 employees
Founded
2003
CrossCountry Mortgage is a leading retail mortgage lender in the United States, known for its commitment to providing homeowners with tailored financing solutions. The company specializes in a variety of home loan options, including mortgage pre-approvals, refinancing, and home equity loans. With a focus on customer service and innovative technology, CrossCountry Mortgage aims to simplify the mortgage process and help clients achieve their homeownership goals.
PR NewswireCrossCountry Mortgage Continues Expansion of its Asset Management Arm, CrossCountry Capital, the Nation's Leading Vertically Integrated Non-Agency Origination and Investment Platform
Sep 18, 2025
National Mortgage ProfessionalOneTrust Seeks To Add CrossCountry Mortgage And CEO To Poaching Case
Oct 16, 2025
HousingWireCrossCountry Mortgage secures $1B for non-QM expansion
Sep 18, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CrossCountry Mortgage, LLC.
CrossCountry Mortgage, LLC didn’t post a salary, so this is our estimate from similar listings.
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Nov 18, 2025
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