RoundPoint Mortgage Servicing LLC
The Contact Center Technology & Engineering Lead provides technical leadership for the design, development, and support of contact center technologies, including Five9, IVR/IVA, and CRM integrations. This hands-on role involves guiding engineering choices, troubleshooting complex issues, and ensuring solutions align with business needs. The position requires strong technical judgment and the ability to develop both technology and people within a remote work environment.
RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Home buying, refinancing, & HELOC loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RoundPoint Mortgage Servicing LLC.
RoundPoint Mortgage Servicing LLC didn’t post a salary, so this is our estimate from similar listings.
Contact Center Technical Lead
CrossCountry Mortgage, LLC
Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
Tieto
Contact Center Systems Analyst
Diverseagilesolutions
Senior Technical Architect(AI Contact Center)
Children's Health
Sr. Contact Center Specialist -Five9
McKesson
Contact Center Engineer
Ameriprise Financial