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© All Rights Reserved. ApplyBlast.com
Serco Group Plc
The Contact Centre Manager leads evening and weekend contact centre operations within the Armed Forces Recruitment Service, ensuring exceptional service delivery and strong operational performance. This role involves providing leadership to Team Managers, overseeing service standards, and acting as a key escalation point to support candidates throughout their recruitment journey. The position requires driving continuous improvement and building trust with clients to make a meaningful impact on communities.
Headquarters
Hook, England, United Kingdom
Company Size
10001+ employees
Founded
1988
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serco Group Plc.