Mashreq
The Manager - Contact Centre role at MashreqBank is responsible for leading a dedicated team of UAE National staff to drive customer satisfaction and maintain high-performance standards within the Contact Centre. This position involves overseeing team performance, implementing customer service strategies, and ensuring compliance with regulations to deliver an exceptional customer experience. The role requires collaboration with other departments to resolve customer queries and escalate issues as needed.
Mashreq offers a range of banking solutions to suit your needs. Choose Mashreq for your Credit Cards, Personal Loans, Investments, Insurance and much more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mashreq.
Mashreq didn’t post a salary, so this is our estimate from similar listings.
47% below the average for this role