Egis Group
The Contact Centre Manager leads the day‑to‑day operations of the Customer Service Team in Manchester, ensuring efficient, professional service delivery and meeting contractual KPIs. The role oversees workforce planning, performance reporting, policy development, and team leadership while collaborating with senior management and clients.
Egis is a global engineering, project‑management and operations firm that provides end‑to‑end advisory, design, construction supervision and asset‑management services for infrastructure and buildings. It works across transport, water, environment, energy, urban development and digital solutions, supporting clients from planning through operation. Focused on sustainable, resilient and innovation‑driven solutions, Egis partners with public and private organisations worldwide to create better outcomes for communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Egis Group.
Egis Group didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role