InTalent Asia
We are seeking an experienced and results-driven Contact Centre Manager to lead large-scale international voice and contact centre operations. The successful candidate will be responsible for operational performance, service delivery excellence, stakeholder management, workforce optimization, and people leadership across multiple teams and customer accounts. This senior leadership position requires a highly capable operations professional who can drive operational efficiencies, enhance customer experience, improve employee engagement, and consistently deliver business outcomes within a dynamic and fast-paced environment.
InTalent Asia is an AI-powered global recruitment and HR services firm headquartered in Colombo, Sri Lanka, with a registered office in Dubai, serving organizations across 20+ countries. They offer Employer of Record (EOR) and PEO services, payroll management, staff augmentation, Recruitment Process Outsourcing (RPO), and executive search/headhunting including C‑suite placements. The company holds ISO 9001, 27001, 45001 and 27701 certifications, operates a zero-cost policy for candidates, and markets compliant, scalable workforce solutions across Asia backed by 7+ years of local expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for InTalent Asia.
InTalent Asia didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role